'I was spat on by a customer': retail abuse on the rise

By Anna Patty Workplace Editor
Updated December 6 2016 - 10:08pm, first published December 5 2016 - 9:55am
Supermarket worker Jack Burrows has been on the receiving end of verbal and physical abuse from customers.  Photo: Peter Rae
Supermarket worker Jack Burrows has been on the receiving end of verbal and physical abuse from customers. Photo: Peter Rae

It was only when a customer spat in his face that Jack Burrows found himself struggling to deliver service with a smile.

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