Collie residents will have the opportunity to raise issues they have experienced with public authorities at a free complaint clinic next month.
The Ombudsman Complaint Clinic will offer residents the opportunity to speak directly with officers from relevant Ombudsmen and complaints offices.
Members of the public will be able to raise concerns about state government or Commonwealth agencies, local governments, universities, utility service providers or health, mental health and disability service providers.
Collie-Preston MLA Mick Murray said the clinic will provide a great opportunity to speak to someone face-to-face about grievances with public authorities.
“There’s nothing worse than being on hold to a complaints phone line and for the issue to not be satisfactorily dealt with,” he said.
“These clinics are a great opportunity for people in the South West to have their unresolved complaints dealt with face-to-face.”
The clinic will also include meetings with Aboriginal community members and visits with public authorities and community groups.
Four clinics will be held as part of the Regional Awareness and Accessibility Program 2018 for the South West Region, with clinics also in Bunbury, Busselton and Harvey in the same week.
The Collie clinic will be held on Friday, March 2 from 11.30am until 1pm at the Collie Community House.
For further information, call 1800 117 000 or email communications@ombudsman.wa.gov.au.
